WordPress Wesbite Hacked

  • Unknown's avatar
    secretwatersphotography · Member ·

    Hi,

    My WordPress Website has been hacked. Im not able to log into it and It says someone from Germany has been logging into my account. If anyone knows how to fix this please let me know ASAP. Thank you!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    You’re posting in the forums for the hosting provider, WordPress.com. While your site is connected to your WordPress.com account via the Jetpack plugin, it’s not hosted on our servers, so we have no direct control over the site.

    Please contact your hosting provider, Siteground.com, for help regaining access to your site. They should also be able to help you restore any backups if needed, and will advise you on what you can do further secure your site.

    For more advice on the open source version of WordPress you’re using on that site, you can ask the WordPress.org community in their forums at https://wordpress.org/support/forums/

    You can also see their documentation on improving the security of a WordPress site here:

    https://wordpress.org/support/article/hardening-wordpress/

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