WordPress will not move from URL, but instead reverts to old address

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  jessrushton · Member · Jul 15, 2015 at 1:58 pm

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  Hi there,

  I hope you can help.

  I have followed all the steps at the link below to remove ‘wordpress’ from my URL.

  https://en.support.wordpress.com/map-existing-domain/

  However, it still reads as

  https://garthorneroadnaturereserve.wordpress.com/

  and not

  https://garthorneroadnaturereserve.com

  When I type in https://garthorneroadnaturereserve.com in to the address bar I get one of two errors. It either says that the site is not secure or it reverts to a screen which says

  “garthorneroadnatureserve.wordpress.com is no longer available.
  The authors have deleted this site.”

  This is true because I am the author of this site and I deleted because it had a typing mistake in the address it see below.

  https://garthorneroadnatureserve.wordpress.com/

  (As you can see, I missed out the ‘re’ from reserve)

  If I get the unsafe error and click through to the page anyway, I get the same error screen as above

  “garthorneroadnatureserve.wordpress.com is no longer available.
  The authors have deleted this site.”

  All I want is for wordpress to be deleted from my URL and to be able to type the address in to the address bar and for to to go to my site.

  Can you help?

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jul 16, 2015 at 7:43 pm

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  I’m seeing garthorneroadnaturereserve.com point to garthorneroadnaturereserve.wordpress.com. So unless I hear otherwise from you, I’m going to assume that you have gotten this sorted out.

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  timethief · Member · Jul 16, 2015 at 7:46 pm

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  I used the domain helper at https://en.support.wordpress.com/domain-helper/

  It can take as long as 72 hours for DNS changes to become widely available. If you’re still not seeing your site loading at garthorneroadnaturereserve.com, please wait a few more hours, clear your browser cache, http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies and try again.

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  jessrushton · Member · Jul 16, 2015 at 9:16 pm

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  Hi rootjosh,

  What do you mean by ‘points to’? Do you know how I change this? I just want my url to read garthorneroadnaturereserve.com without the ‘WordPress’. I don’t want it to point to a url with WordPress in the address.

  Cheers,

  Jess

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  jessrushton · Member · Jul 16, 2015 at 9:17 pm

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  Thanks Timethief,

  I’ll check this as well

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  jessrushton · Member · Jul 17, 2015 at 12:50 pm

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  Hi guys,

  It looks as though it is almost sorted. When I click on a link to the site that I have on another blog, the address bar reads as

  garthorneroadnaturereserve.com

  but when I type the url in to the address bar, I still get the warning message.

  btw @timthief that domain helped was very useful, thanks.