wordpress wont let me pay

  • Unknown's avatar
    kbthe1voice · Member ·

    wordpress wont let me pay

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pontodepauta · Member ·

    The same here. My credit card is OK, but wordpress cancel this automatically

  • Unknown's avatar
    aisajib · Member ·

    Hi @kbthe1voice

    I see that you have upgraded to the WordPress.com Starter plan and added a domain transfer. If you need help with the next steps for the transfer, please click here.

    WP
    Domains » Transfer a Domain to WordPress.com
    in WordPress.com Support
    6 min read
    Already own a domain name? Follow the steps in this guide to transfer the domain to WordPress.com and use it with your site. Video Overview Before You Get Started Domain transfers typically take 5-7 days. If you want to use your domain more quickly, connect your domain first, then initiate the transfer. Never cancel your domain during a transfer. Your current provider will remo

    I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s it for, and what features do you need on it? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly. 

    —

    Hi @pontodepauta

    It looks like you have an active domain registration on your account while the site has a WordPress.com Explorer plan owned by a different account (both of these subscriptions are on the same account). Would you mind creating a new thread and letting us know more about any issues you’re facing with payments?

    Feel free to add the modlook tag to your new forum thread to get staff attention.

    Thanks!

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