WordPress / WooCommerce recurring billing
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My old website was deleted after my “Camfield Coffee” domain name, without any of the content or plugins, was migrated to a GoDaddy WordPress-specific website. My old WordPress website used WooCommerce for recurring payments, and is STILL automatically withdrawing money every month from one of my clients, and I can’t stop it. Logging into WooCommerce or WordPress takes me to my new website setup page where WooCommerce hasn’t even been installed yet, with no trace of the old control panel or any previous e-commerce options. Any idea on what I can do to stop this?
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Hi there!
Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.
If you’re having trouble with Woo, please contact Woo Support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any paid Woo products, or https://wordpress.org/support/plugin/woocommerce/ if you do not. A member of their support team will be the most capable of providing assistance. Please also include the website URL in question as that may help them locate the account.
I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.
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