WORDPRESS WPCHRG 17.00

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  bushdogs33 · Member · Sep 19, 2017 at 2:29 am

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  Unauthorised debit. please explain!

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  jag24fps · Member · Sep 19, 2017 at 2:35 am

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  Hi! Can you further explain the details surrounding this debit charge?

  With some more information, we’ll be better able to help. Thanks!

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  bushdogs33 · Member · Sep 19, 2017 at 2:40 am

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  Checking my bank acc. To find I was charged $17 by Address: WordPress WPCHRG it was debited from my card 5 days ago. It was not authorized by me and I’m sure I have not given you my card no. at any time

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  jag24fps · Member · Sep 19, 2017 at 2:43 am

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  I’m adding the modlook tag to this thread.

  WordPress.com staff will look into this for you as soon as possible. Thanks for your patience.

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  bushdogs33 · Member · Sep 19, 2017 at 2:45 am

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  Cheers

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  staff-doublebassd · Staff · Sep 20, 2017 at 2:45 am

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!