WordPress.com Business Package Question
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I am about to purchase WordPress.com Business package however, I am curious, will I have email domains included in the package….for example: (email visible only to moderators and staff), instead of (email visible only to moderators and staff).
I hope I can hear from support soon, cause the sooner I get the answer the sooner I can complete the transaction. Is there a phone support for WordPress.com Business? Or only internet Live support?
The blog I need help with is: (visible only to logged in users)
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Yes that upgrade includes a domain. See here > Choosing the WordPress plan that’s right for your site http://learn.wordpress.com/get-started/#wpplan
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Business — $299 per annum
5. Direct email and live chat support from our Happiness Engineers.
http://learn.wordpress.com/get-started/#wpplan -
yeah it includes a domain…..but does it include Email Domains? Like the site is http://www.abc.com….someone at abc and company, will have abc at abc.com as email adress or abc at wordpress.com? And if they have abc at abc.com at Email….where do you log in to check emails from that particular domain?
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WordPress.com does not provide email service for domains. See here > http://en.support.wordpress.com/domains/add-email/
See also > http://en.support.wordpress.com/domains/ -
Timethief thats not true i.e.
5. Direct email and live support chat from our support engineers!!!!!!!!
I bought the business package a few hours ago and had to immediately demand a refund of my $299. Word press is being very deceptive because they dont respond to emails and there is absolutely NO live chat support available anywhere.
I repeat ABSOLUTELY NO LIVE CHAT SUPPORT available anywhere. Its one thing to offer freemium packages without any form of customer service. Its another thing to promise and advertise customer support in form of live support chat and whalla conveniently not provide it…..DECEPTIVE AND UNETHICAL irrespective of how many happy freemium users they might have….
I obviously feel very strongly about this as I wasted 2 hours searching every conceivable post for the chat support location before discovering it didnt even exist ….and thats after I paid $299 and now my domain name is being held hostage by some unknown web name register I have never heard off…
I could have simply gone to godaddy.com or blogger or better yet have gotten a freemium account in lieu of this time wasting exercise!!!!!!!!!!!!
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You were answered in the other thread. This isn’t TT’s fault, you know, so it’s not fair to take it out on her: she’s a volunteer and she didn’t promise you anything.
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