WordPress.com Custom Domain upgrade not mapping

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  kenzisorganizedchaos · Member · Aug 27, 2013 at 7:46 pm

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  I recently purchased/upgraded my WordPress.com domain to a custom .com domain through WordPress. However, it’s not being recognized/mapping to the custom domain. Is this fixable by me? Or does this need to be fixed by WordPress staff?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 27, 2013 at 7:49 pm

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  It looks like the domain kenzisorganizedchaos.com has not been registered. You can register and associate it with your blog from your domain management screen.
  https://kenzisorganizedchaos.wordpress.com/wp-admin/paid-upgrades.php?page=domains

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  kenzisorganizedchaos · Member · Aug 27, 2013 at 8:46 pm

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  I did pay for and register kenzisorganizedchaos.com according to my Store -> My Upgrade information/confirmation. I was billed $26 for registration, mapping and privacy registration hitch states it’s due to expire August 25, 2014.

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  timethief · Member · Aug 28, 2013 at 5:53 am

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  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

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  kardotim · Member · Aug 29, 2013 at 9:51 am

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  I took a look and everything is working properly.

  Can you please try clearing out your browser cache?