WordPress.com premium for viviantse.wordpress.com will be renewed

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  imviviantse · Member · Dec 21, 2016 at 2:37 pm

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  I got an automatic email from WordPress.com stating that my WordPress.com Premium will be renewed automaticallh in 5 days. I want to cancel this as I have a self-hosted blog. However, I cannot find this premium thing in my ‘purchases’.
  Any help would be greatly appreciated!

  – Vivian

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Dec 21, 2016 at 5:36 pm

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  Hi Vivian –

  I do not see any upgrades on the account you’ve contacted us from. Can you try logging in to WordPress.com with the email address that received the automatic renewal notice? Then navigate to manage purchases, you should find the option to cancel.

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  imviviantse · Member · Dec 21, 2016 at 8:06 pm

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  Hi Liz!
  Thanks for your reply! I was able to chat with WordPress.com Support. The problem has been solved! Thank you :)

  Happy Holidays!

  Vivian

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  staff-zinnia · Staff · Dec 22, 2016 at 4:44 pm

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  Hi Vivian –

  Glad to hear you are squared away. Take care :)