WordPress.com RSS feed not populating LinkedIn Company Page Blog Feed

scottarchambault · Member · Dec 1, 2011 at 2:01 am
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Hi, we’ve set up our LinkedIn company page to include our WordPress.com blog feed (http://absolutely3d.com). The problem is that new blog posts are no longer feeding into our LinkedIn page.

LinkedIn has suggested there is a problem with the RSS feed we are sending them, but since we’re using WordPress.com, there doesn’t seem to be a way to alter/fix the code. Has anyone else had this issue? Other applications of the RSS feed seem to work (i.e. Involver’s Facebook RSS custom tab).

Thanks,
Scott

The blog I need help with is: (visible only to logged in users)
scottarchambault · Member · Dec 1, 2011 at 3:16 pm
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Anyone?
timethief · Member · Dec 1, 2011 at 6:35 pm
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The correct URL for your blog RSS feed is http://absolutely3d.com/feed/ Is that the URL you are using or not?
scottarchambault · Member · Dec 1, 2011 at 6:36 pm
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Yes that is the one we are using.
timethief · Member · Dec 1, 2011 at 6:41 pm
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Have you tried checking at the linkedin end of things for known issues?
Have you tried disconnecting and reconnecting?
scottarchambault · Member · Dec 1, 2011 at 8:13 pm
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Yes we’ve tried that. It’s worked before but seems to have stopped lately.
timethief · Member · Dec 1, 2011 at 8:31 pm
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I’m sorry I could not help you resolve this. You will have to contact Staff. Here’s the link http://en.support.wordpress.com/contact/ After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.
dlpesis · Member · Dec 16, 2011 at 10:24 pm
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I’m also having this problem and am using a Feedburner URL — identical to the format they show in their example.

It seems to be a LinkedIn platform issue. Anyone else experiencing?
timethief · Member · Dec 17, 2011 at 12:50 am
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Have you contacted LinkedIn support? Here’s the LinkedIn help center link > https://help.linkedin.com/app/home/ls/480%2C499%2C738%2C1473
scottarchambault · Member · Dec 17, 2011 at 1:21 am
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LinkedIn confirmed with me that’s it’s their issue. However, they have no timetable to fix. So who knows how long this will last.
timethief · Member · Dec 17, 2011 at 1:27 am
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Is it not possible to post permalinks to your blog posts manually? That’s what I would do.
scottarchambault · Member · Dec 17, 2011 at 1:31 am
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Not to the LinkedIn Blog feed section. At least I’m not aware of how you would alter it
timethief · Member · Dec 17, 2011 at 1:34 am
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OH! Sorry what I said did not make sense.
dlpesis · Member · Dec 19, 2011 at 8:48 pm
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Here’s what I just got back now from LinkedIn as an FYI:

Hi,

Thank you for checking to see if that would fix your RSS Feed.

Yes, in fact, you’ve encountered a known issue. I’m very sorry for the inconvenience. Our engineering team is working on it but there’s no estimate as to how long that might take. We’ll do our best to keep you posted.

In the meantime, I’ll gladly help if you have any other questions.

Sincerely,

Jen
LinkedIn Customer Service
timethief · Member · Dec 19, 2011 at 8:49 pm
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@dlpesis
Thanks for providing this update.
scottarchambault · Member · Dec 19, 2011 at 8:49 pm
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yes I received the exact same reply from another rep there.

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