WordPress.com Stats Error

• 

  arlind1 · Member · Mar 26, 2011 at 1:07 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I get this message when i try to add my new blog to wp stats:

  Error from last API Key attempt:

  The owner of that API Key (xxxx) is not on the access list for this blog (xxxxxx). Stats was installed using a different API key. The owner of the original key can add users to the access list, or you can contact WordPress.com support.

  Can i get some help please?

  Thanks

• 

  wpgaurav · Member · Mar 26, 2011 at 8:45 pm

  • Copy link

  Once I have suffered with the same problem. This support doc has the complete solution. http://en.support.wordpress.com/api-keys/

• 

  justjennifer · Member · Mar 26, 2011 at 8:54 pm

  • Copy link

  If yours is a self-hosted blog using the WordPress.com Stats plugin, please do what it says in the error message and contact WordPress.com Support directly

  Contact

• 

  arlind1 · Member · Mar 26, 2011 at 9:06 pm

  • Copy link

  Dude I don’t have other wordpress.com accounts and it is the first time for me that I add this blog to stats. I don’t know if any other guy has added it before to its account :).

• 

  justjennifer · Member · Mar 26, 2011 at 9:18 pm

  • Copy link

  @arlind1 if yours is a self-hosted blog using the WordPress.com Stats plugin, please contact WordPress.com Support directly using the link I mentioned in my earlier reply.