WordPress.com Stats Permissions Error

• 

  ehmunro · Member · May 5, 2011 at 4:56 am

  • Copy link
  • Add topic to favorites

  The plug-in worked fine for me until I installed JetPack, which slowed my site to a crawl, so I de-installed it, but in the aftermath all my blogs vanished from my account (namely nakedcircus.net and ehmsnbc.com). I’m getting the “Your WordPress.com account, ehmunro is not authorized to view the stats of this blog.” error in ehmsnbc (I haven’t checked naked circus because it’s been inactive for a year or so).

  The blog I need help with is: (visible only to logged in users)

• 

  supportbot · Member · May 5, 2011 at 4:56 am

  • Copy link

  The blog you specified at eastword.org does not appear to be hosted at WordPress.com.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

• 

  thesacredpath · Member · May 5, 2011 at 8:03 am

  • Copy link

  I think you are going to have to contact staff directly since we volunteers here in the forums do not have any experience with the stats or jetpack stuff.

  Contact

• 

  justjennifer · Member · May 5, 2011 at 9:10 am

  • Copy link

  Specifically, http://en.support.wordpress.com/contact/?jetpack=needs-service

• 

  thesacredpath · Member · May 5, 2011 at 9:16 am

  • Copy link

  The jetpack has flamed out!!!

  :-)

• 

  ehmunro · Member · May 5, 2011 at 1:33 pm

  • Copy link

  There was another forum thread about this specific permissions problem, but it was closed, which is why I started the new one with the specific nature of the problem that had been previously diagnosed.

• 

  justjennifer · Member · May 5, 2011 at 5:24 pm

  • Copy link

  I don’t know which forum thread was closed, but I do know that only Support can assist you with this. You can reach them by clicking on the link I gave. Good luck!