WordPress.com VS. WordPress.org

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  lookingthruamirablog · Member · Sep 24, 2017 at 3:51 am

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  Hi! I paid for the wrong WordPress. I need the self-hosted version. Does anyone know if I can just switch over? Or how do I cancel my .com account? UGH, thanks!!

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Sep 24, 2017 at 5:55 am

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  Hi there, I’m not sure what you mean by “just switch over.” In order to use the standalone WP org software, you’ll first need to find a web hosting service like Pressable, BlueHost, DreamHost, GoDaddy and the like and then install the WP software on it. Running a standalone WP install does take more technical chops than here on WordPressdotcom.

  Here’s more on the differences between WP.org and WordPressdotcom (where we are): https://en.support.wordpress.com/com-vs-org/

  Since you have an upgrade plan I strongly suggest that you directly contact Support through the link in your dashboard at https://wordpress.com/help/contact for assistance in cancelling your plan so that you can make the switch with fewer issues.

  Best wishes.

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  vishalmukadam · Member · Sep 24, 2017 at 5:55 am

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  Hi there,

  Please read this to know the difference between WordPress.com Vs WordPress.org

  For canceling and getting refund please refer to this page
  Refunds

  If you wish to get self hosted version of WordPress then you need to find host and many other things needed to set it up.
  Guide to move to WordPress.org
  https://move.wordpress.com

  Hope this helps.

  Let me know if needed further assistance.

  Best Wishes.

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  kokkieh · Staff · Sep 24, 2017 at 7:17 am

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  Hi there,

  Can you tell me a bit more about what you want to do with your site? Maybe we’ll be able to help you here on WordPress.com.

  If you definitely want to go to a self-hosted installation instead, you can leave your domain registered here and point it to a different hosting provider instead:

  Move Your Domain

  In that case we can cancel your Personal Plan and give you a partial refund, leaving only the domain in your account. You will need to leave the domain with us for the time being, though. Cancelled domains are not released immediately, so if you cancel the domain you won’t be able to use it somewhere else, and you must own a domain for 60 days before you can transfer it to a different registrar.