WordPress.com.app doesn’t get blog posts & pages

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  michaelzed · Member · Nov 25, 2015 at 9:55 pm

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  The app connects to the website, but Blog Posts shows a graphic message saying “You haven’t published any posts yet.” Pages shows similar, but flashes constantly, so you can barely read it.

  I can create a draft post, but then cannot find and edit it in the app (but I can through the web admin).

  The stats, and all of the Personalize and Configure options look like they’re working.

  Using WordPress.com.app 1.0.1, self-hosted blog with WordPress 4.3.1 and Jetpack 3.8.0.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 25, 2015 at 9:57 pm

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  Using WordPress.com.app 1.0.1, self-hosted blog with WordPress 4.3.1 and Jetpack 3.8.0.

  That wordpress.ORG software install is a site that we do not provide support for as it is not hosted by wordpress.com and our support docs do not apply to it. You are posting to the wrong support forum to get help with that site.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  See also https://apps.wordpress.org/support/

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  michaelzed · Member · Nov 25, 2015 at 10:15 pm

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  I selected Help > Forums in the new WordPress.com App for Mac, and it brought me here. I’m trying to report bugs in the app and troubleshoot my problems with it.

  Oh well.

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  timethief · Member · Nov 25, 2015 at 10:18 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  chrisrudzki · Member · Nov 27, 2015 at 10:03 pm

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  @michaelzed:

  Can you try logging out of the app, and then log back in?

  You can sign out by clicking on your profile image in the upper-right hand page of the app, and then click the “Sign Out” button on the left.