WordPress.org user type 'subscriber' import to jetpack subscriber.

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  zerohourstudio · Member · Jul 8, 2014 at 6:24 pm

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  I have over 2000 subscribers on my blog that is self hosted but they recently stopped receiving notifications after a system update. We installed jetpack, as it is the best way to handle subscriptions but no one is receiving emails. I noticed that jetpack only contains 2 subscribers at this moment and not the ~2k I have. Is there a way to move the self-hosted subscribers into jetpack or do we have to contact ALL the subscribers to have them re-sign up?

  NOTE: The blog listed is not the blog this is associated with.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 8, 2014 at 6:40 pm

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  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  Note: If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  timethief · Member · Jul 8, 2014 at 6:41 pm

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  Is there a way to move the self-hosted subscribers into jetpack or do we have to contact ALL the subscribers to have them re-sign up?

  See the sticky post at the top of these support forums https://en.forums.wordpress.com/topic/migrating-wordpresscom-followers-to-new-self-hosted-site?replies=1