WordPress/Plugins Update

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  peterwillisedu · Member · May 3, 2017 at 7:35 am

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  Hello!

  I tried updating my website plugins by choosing ‘Update All’ and now my site is down. When I attempt to load the website I get the following message:

  Fatal error: Call to undefined function sanitize_hex_color_no_hash() in /home/pwillis/public_html/wp-content/plugins/google-maps/includes/class-hugeit-maps-map.php on line 1124

  My site address is http://peterwillis.ca

  Thanks in advance for any assistance you can provide me.

  Regards,

  Peter Willis

  The blog I need help with is: (visible only to logged in users)

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  dave2swords · Member · May 3, 2017 at 7:57 am

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  Hello Peter
  http://peterwillis.ca/ is not hosted here at WordPress.Com, rather at GoDaddy. Help with sites not hosted at WordPress.Com may be found at:
  https://wordpress.org/support/

  There are many key differences between the version of WordPress used here and that used by other hosting providers.
  https://en.support.wordpress.com/com-vs-org/ explains many of the differences between self-hosted installations like yours and sites hosted at WordPress.Com
  https://codex.wordpress.org/WordPress_vs_WordPress.com is a more who is who explanation.

  good luck
  dave

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  peterwillisedu · Member · May 4, 2017 at 2:16 am

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  Thanks for that info Dave. I had no idea about what you’ve advised but it makes perfect sense to me.
  Appreciate your response!

  Thanks. Rey much!!

  Peter

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  dave2swords · Member · May 4, 2017 at 8:13 am

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  You are welcome, Peter and i hope that problem gets sorted out quickly!
  dave