Work gone

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  iamunpopularannabel · Member · May 22, 2017 at 3:03 pm

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  I moved my domain away from WordPress yesterday and cannot find my work. What can I do to get my work back?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 22, 2017 at 7:09 pm

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  What is the URL of the wordpress.COM hosted site that you refer to?

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  iamunpopularannabel · Member · May 22, 2017 at 7:12 pm

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  I didn’t have one like that for my site. I purchase a domain with bluehost and used that domain. Now that I moved to squarespace my work is gone.

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  timethief · Member · May 22, 2017 at 7:15 pm

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  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · May 23, 2017 at 8:40 am

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  Hi there,

  Your site is not a WordPress.com site, but is using the self-hosted WordPress.org software. We can’t help you with a domain you bought from a different provider, nor can we help you with a site that’s not hosted on our servers as we have no access at all to your site.

  If you did not export your WordPress site’s content before you switched the domain to Squarespace, you’ll need to switch your domain back to Bluehost, export your content, import it to Squarespace, and then switch the domain back.

  Please contact Squarespace support for instructions on importing content to them.

  Please contact Bluehost support for help reconnecting your domain to your site.