WORK URL NOT WORKING

  • Unknown's avatar
    camilecronidas · Member ·

    Hello,

    This is my personal WordPress account but my work also has one with my email: (email visible only to moderators and staff)
    The domain name is medtestdx.com
    The site for some reason isn’t working and it won’t let me access WordPress through it. Our site just shows a blank white page. How can we proceed?

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hi there –

    Thanks for getting in touch. I’m not able to load medtestdx.com in my browser. Looking closer, I can see it’s running on a WordPress installation and hosted by Siteground.

    This means that the site isn’t hosted by our managed environment here at WordPress.com.

    For help, you’ll need to contact Siteground because we don’t have any access to the site.

    One big benefit of using a managed version of WordPress like WordPress.com is that our team handles all of the back end details that need constant attention in order to keep a site online and performing well – stuff like seo, security, spam, mobile optimization, and so forth. This really gives y’all the time needed to focus on the content. Our hosting plans are visible at https://wordpress.com/pricing/

    Y’all can pay by the month, or by the year. The annual option has a good savings. It’s refundable for 30 days. We can also upgrade or downgrade the hosting plan at anytime to match the demands of the project and budget.

    We have a specialized team that can help y’all move the site, or build a new one. Those details are on https://builtbywp.com/

    Write back with more questions. Be well!

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