worldsheadquarters.com server not found

  • Unknown's avatar
    tompsherman · Member ·

    Hello,

    My website worldsheadquarters.com is a wordpress site, but I recently tried to log in and got the following message:

    ‘This site can’t be reachedworldsheadquarters.com’s server IP address could not be found.
    Try running Windows Network Diagnostics.
    DNS_PROBE_FINISHED_NXDOMAIN’

    What is going on? how do I fix this?

    Thank you,
    Tom Sherman

  • staff-mckluskey · Staff ·

    Hi Tom,

    Your site is using the open-source WordPress software (from WordPress.org) but it is hosted with Bluehost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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