worst customer service

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  spotnewstrends01 · Member · Nov 11, 2023 at 6:49 am

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  worst customer service, my website is still down spotnewstrends, even though I made new account

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Nov 11, 2023 at 6:55 am

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  Your site spotnewstrends.com is up and running but has no content as you created it today 11 November 2023.

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  staartmees · Member · Nov 11, 2023 at 6:57 am

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  You asked the same question yesterday using another account – https://wordpress.com/forums/topic/website-showing-down/ – but it seems you never followed up.

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  staff-mckluskey · Staff · Nov 16, 2023 at 9:15 am

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  Hi there!

  Sorry for the late reply here! It would have been great if you shared some more details about what was happening to your site. I can see you have now canceled your plan so the domain will not load properly.

  You mentioned, in your post here, that the site was not working despite creating a new account – were you trying to connect a domain registered elsewhere to a new site? Is your site hosted elsewhere, and you were trying to move it here? We’d be happy to check what’s going on and help you out if you could share more details.