Worst fucking customer service ever
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I want to cancel a plan that I bought but never built. It may have been under a couple of different names/emails (all of which I’ve tried to no avail). I can’t remember and that’s on me, but — for fuckssakes — I can’t get past the bot to a human so that I can figure it out by tracking back through my credit card. I mean, yeah….my fault, and it’s not expensive, but do I have to pay four bucks every month for the rest of my life because you folks can’t offer adequate customer service? This approaches fraud. Just give me a damned human and I promise I won’t ever darken the WordPress doorstep again.
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Yeah it does help to write your credentials down. Use this link to get back into your account and then cancel the monthly payments (or even keep paying and build a site????)
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I understand how frustrating it can feel to be charged for a service you can’t access or easily cancel.
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