WOST CUSTOMER SUPPORT!!!!

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  brandentarot · Member · Feb 9, 2017 at 6:46 am

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  WOST CUSTOMER SUPPORT!!!! THEY CAN’T HELP WITH ANYTHING!! JUST SAYING “WE COULD DO THIS AND THAT BUT REALLY WE LET OUR CUSTOMERS DO IT”, WHEN AFTER DAYS OF GOING BACK AND FORTH THEY FINALLY SAID “WE CAN’T DO IT”. SERIOUSLY????!!!!!!???
  Where to complain? there is not even a phone number! THE WORST!!!

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  justjennifer · Member · Feb 9, 2017 at 7:18 am

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  Your account is less than a week old and this is the first time you are posting in these forums. What is it you need help with and for what site?

  Here’s information about getting support on WordPressdotcom: https://en.support.wordpress.com/help-support-options/

  It seems your CAPS LOCK key is stuck! That is the internet equivalent to SHOUTING and if you are looking for help, that is not the best way to get it.

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  brandentarot · Member · Feb 9, 2017 at 7:35 am

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  This is a birthday gift for my dear friend. His birthday is this friday and I’m panicking of how incompetent the support is!
  Now, you are not helping. I’m not here to chit chat, I’m here to let the WordPress know how disappointed I am. Please feel free not to leave any comments.

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  justjennifer · Member · Feb 9, 2017 at 9:06 am

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  I’ve tagged this thread for Staff to take note of your feedback.

  Best wishes.

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  staff-doublebassd · Staff · Feb 9, 2017 at 4:33 pm

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  Hi there,

  I see that you have been in contact with our support staff over email. If you have any complaints or concerns over the support that has been provided, you should have received a feedback email that gives you a chance to voice your opinion on any issue you may have.

  I apologize that your support experience has been difficult thus far. Please don’t hesitate to contact us again at help@wordpress.com if you want to continue the discussion in regards to your site.

  Thank you!

  Closing thread.