Would Like a Refund

• 

  partydumper · Member · Aug 14, 2013 at 9:35 pm

  • Copy link
  • Add topic to favorites

  I purchased a theme, and then the ability to “customize” it, for a total of $90. I still cannot customize as much as I would like. I thought I saw where I could get a refund – does anyone know how to accomplish this? THANK YOU!!

  Tisha

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Aug 14, 2013 at 9:38 pm

  • Copy link

  hi there,
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

• 

  partydumper · Member · Aug 15, 2013 at 1:08 am

  • Copy link

  THANK YOU THANK YOU – much appreciated!!