Would Like to Cancel my Domain [URGENT]

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  shanellebritt · Member · Dec 27, 2015 at 6:28 pm

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  When I started my blog I bought a premium plan with a domain named http://www.dyemondsanddishes.com. I then bought http://www.classicshanelle.com to redirect it to. Dyemonds and Dishes expired two days ago and now Classic Shanelle won’t work.

  I keep getting a message saying “Your blog’s domain dyemondsanddishes.com stopped functioning today and visitors who come to the web address dyemondsanddishes.com cannot find your site any more. Please note the domain classicshanelle.com that is pointing to this blog was also deactivated until dyemondsanddishes.com is either renewed or canceled.”

  I would like to cancel Dyemonds and Dishes so that Classic Shanelle will be my only domain and my blog will work again! Please help! Urgent!!!!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 28, 2015 at 5:44 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  shanellebritt · Member · Dec 29, 2015 at 1:32 am

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  @timetheif How long does ti take to get someone from staff to look at it? I wish I could just talk to someone on a live chat or the phone. Unfortunately, my private support has expired along with the domain I would like to CANCEL. I also accidentally canceled my other domain in the process of trying to do it myself so I feel very helpless.

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  supernovia · Staff · Dec 29, 2015 at 4:46 am

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  @shanellebritt I can see you’ve been working with us privately as well, and it seems this issue is resolved since classicshanelle.com now works.

  I’ve closed all of the duplicate threads you entered, and I’m going to go ahead and close this one too.

  If you need more help, I’d encourage you to get in touch via chat during US business hours:
  http://en.support.wordpress.com/contact

  Or, if you prefer to work via email, please go ahead and send one response to the private thread as that will give you the second fastest support. Cheers!