Would like to CNAME to thelongroombarandhotel.wordpress.com

  • Unknown's avatar
    longroombar · Member ·

    Hello,

    We have a domain thelongroombar.co.uk with another registrar and we were trying to create a CNAME to thelongroombarandhotel.wordpress.com but we get an error as follows

    ——
    Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.

    If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.
    ———-
    do we just need to purchase a plan so we can do this? we dont really want the hassle of changing name servers or transferring domain etc

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    To use your domain here at WordPress.com, you need to upgrade to a paid WordPress.com plan on your site, then add a domain connection.

    Here are the steps you can follow:

    https://wordpress.com/support/domains/connect-existing-domain/#steps-to-connect-a-domain

    Note that you would not be able to transfer your .co.uk domain to WordPress.com, but you can always update your domain nameservers to point to your WordPress.com site once you have that plan in place. The above link should have all the information you need.

    Let us know if you have any other questions!

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