Would like to refund my domain mapping purchase.
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Hi,
I didn’t know where else to post this, seeing as though I tried going through the “contact us” page just to have it buffer indefinitely so now I am here. I would like to have this purchase refunded and the money back from to my account, if possible. I am within the window of refunds, I believe, I made this purchase about an hour ago and I would like the money that I spent on it back.
Thank you in advanced.
Miguel Montana.
The blog I need help with is: (visible only to logged in users)
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What exactly is not working?
Are you aware that after you set up domain mapping it can take up to 72 hours from the domain name change to propagate throughout the internet, and that it’s often your own ISP that will be last to flush their DNS caches?
What is the domain URL?
I typed modlook into the sidebar tags on our forum threads for a Staff follow-up.
From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond and wait patiently for their help. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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Hi there,
I see that you already deactivated your mapping subscription, so I went ahead and refunded you the purchase.
if you have any questions or problems regarding the mapping upgrade, please let me know. I would love to assist you if you want it set up with a WordPress.com site.
Thanks!
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darnelldibbles,
Thank you very much for that. I kindly appreciate you doing that for me. I’m sorry for the trouble, I didn’t realize that my domain had already expired. But thank you again, I truly appreciate it.
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