would like to use my domain name registered with wordpress for my website
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Hi – I would like to use the my domain name torygermannphotography.com that I registered with wordpress for my website which photoshelter hosts. It is asking for my cname to do this but I’m getting the message that my dns record has been deleted. Any assistance is greatly appreciated.
The blog I need help with is: (visible only to logged in users)
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The CNAME record has been added to your domain.
Now you just need to follow step 2 (Save the CNAME in Photoshelter) at
https://support.photoshelter.com/entries/21625538-Overview-Setting-Up-Your-CNAME#goal1Looking forward to your reply.
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I see that your domain isn’t correctly mapped yet, were you able to follow the instructions from the guide I posted in my previous reply?
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Thanks so much for your assistance. Just saved my cname in photoshelter following the instructions you provided. When does that take effect?
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http://www.torygermannphotography.com/ now redirects to your photoshelter site.
We can only set up domains to point to services that use nameserver records or IP addresses for A Records. Photoshelter doesn’t do either for some reason. You might try contacting photoshelter customer service and making sure that they have nameserver records or an A record IP Address we can use.
Please let us know if you need any further assistance!
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