Would we still be billed by wordpress.com and how do we stop that?
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Hello
We used to have our site sitting in the wordpress.com infrastructure but we recently moved over to wix.com and pointed our domain via our host to that new infrastructure.That means we can no longer access our wordpress.com/admin page in order to check that we shut down our membership with wordpress and my colleague did not check this before activating thie with the host… This means our main admin user for it is no longer working.
Is there a way you can help with this question?
Correct account: Yes
The blog I need help with is: (visible only to logged in users)
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You can check this when you are logged in to the account that owned that site and go to My Purchases, https://wordpress.com/support/manage-purchases/
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Hello there,
Just to double check, is the site you require access to: dgstaging.wordpress.com
With regards to logging in and gaining access to a WordPress.com site – can you tell me if you’ve been able to set a password reset via: https://wordpress.com/wp-login.php?action=lostpassword
Many thanks.
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