WP account here, but site missing???

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  cvsharkey · Member · Jan 21, 2019 at 2:43 pm

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  caravanfiber.com is my site & over a year ago I put it into “shop closed” status. Now, I’ve found help but when I log in to WP my account is active–but My Site does not show my site so I can’t figure out how to get in to open my site back up.

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  ratneshsonar · Member · Jan 21, 2019 at 2:46 pm

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  Hi there

  I am adding modlook tag to this thread for staff intervention.

  Please keep patience while someone from support staff gets back to you.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  cvsharkey · Member · Jan 21, 2019 at 2:53 pm

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  Thank you so much.

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  themagicrobot · Member · Jan 21, 2019 at 3:23 pm

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  Domain:caravanfiber.com
  Registrar:Domain.com, LLC
  Name Servers:
  ns1.domain.com
  ns2.domain.com

  That site isn’t hosted here at WordPress.com. Have you tried accessing it directly at http://www.caravanfiber.com/wp-login.php?

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  gemmacevans · Member · Jan 21, 2019 at 4:13 pm

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  Hi cvsharkey,

  
  @themagicrobot is correct — caravanfiber.com uses WordPress.org software with another host. If you don’t have any luck with the login link above, please post to the WordPress.org support forums for advice:

  https://wordpress.org/support/forums

  It may also be worth contacting your host if you are unable to remember the login details at all.

  Best of luck!

  
  @ratneshsonar — thanks for tagging.

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  cvsharkey · Member · Jan 25, 2019 at 5:11 pm

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  OK–using a login directly (which I no longer had bookmarked so didn’t remember it) anyway, this works FINE. I got in. (YAY!)

  Now, the question is…how do I get this linked from my cvsharkey WP login page? Or are your “build a site” links only for your hosted sites? Which I understand if it is…

  Thank you all for your support on this matter.

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  staff-doublebassd · Staff · Jan 25, 2019 at 10:01 pm

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  Hey there,

  If I am understand you correctly, you can connect your self-hosted site to your cvsharkey account here at WordPress.com via the Jetpack plugin:

  Jetpack

  Let me know if you have any questions.

  Thanks!