WP acct hacked?
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I recently discovered that I have a WP account with my face, my name, my email, but NOT MY BLOG. I have no idea what to do about this. I do have a blog, I do have a wordpress, but I can’t log into just wordpress now (outside of my blog) without running into the incorrect one. I want the fraudulent one deleted. What do I do?
The blog I need help with is: (visible only to logged in users)
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Hi there,
It’s impossible to help you if you don’t provide details on the account involved. What is the username? What is the email? What is the site address?
You are posting here as the username, marathonmombrandy. This account was created 6 years ago and has been using the same email address for all that time. There are no WordPress.com sites in this account, just a self-hosted WordPress site, countercultureliving.com, which was connected to this account via the Jetpack plugin 4 years ago.
If countercultureliving.com is your site, and that’s where you’re trying to log in, then the login for that site is different from the WordPress.com login. To log into that site’s dashboard, you need to go to countercultureliving.com/wp-login.php, and there you use the login credentials you created when you set up that site. Those credentials won’t work to log you in to your WordPress.com account, and your WordPress.com credentials won’t let you log in to that site’s dashboard.
But this WordPress.com is yours. You would not have been able to connect countercultureliving.com to this WordPress.com account using Jetpack if you did not own this WordPress.com account and were logged into it at the time you installed Jetpack on your site.
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I do not own a website called countercultureliving.com. That domain is hosted in Switzerland. How do I delete this fake account?
My WordPress site is themarathonmom.com
Thanks
Brandy -
That domain is not registered with us. The site is only connected to this account via the Jetpack plugin as I explained above, but we have no control over the site itself or over the domain.
As you are logged into this account I can sever the Jetpack connection at your request, but all that will do is cause the site to no longer be associated with the account. It will do nothing about the site itself.
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That’s fine. I wish no harm to the domain owner. I only need assurance that hey have no access to ANY of my wordpress accounts. Please remove any association with that blog called countercultureliving. The correct blog which I own is The Marathon Mom dot com.
Can you tell me how they were able to add their site using my name and email?
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I don’t know how that site got connected to your account if you didn’t do it. The only way to create this connection is if you are logged into the WordPress.com account in question at the time you connect it.
And this account was created 6 years ago, as I said above, and to do that the person creating it would have had to have access to your email account in order to verify the account with us.
But I’ve disconnected that site from your account now, so you can either lock up this account by changing the email to a different address which you then delete so it’s not possible to ever reset its password again. Or you can use it. Install Jetpack on your self-hosted site and connect it to this WordPress.com account, so you can take advantage of the additional features Jetpack can add to your site, like stats and increased security.
Let me know if you have any more questions about that.
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