WP-ADMIN DASHBOARD- CANNOT GO IN

musicb3 · Member · Aug 16, 2013 at 11:31 am
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I have the same problem. Is that a permanent change? If so, it would be great if that was communicated, as it severely reduces the options of admins (I can’t seem to invite folks for specific roles, for example).
Many thanks,
MusiCB3
jackiedana · Member · Aug 16, 2013 at 3:50 pm
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Hi musicb3,

No, this was a short-term test of a very small percent of our new users. For those who are running into issues, we are trying to resolve them as quickly as we can, and we apologize for any inconvenience this may have caused you in the meantime.

If you have new users on your site that are having issues accessing things, please contact me with their usernames/roles you wish to set for them via email and I’ll be happy to sort things out for them.
musicb3 · Member · Aug 16, 2013 at 7:39 pm
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All fine now.
Many thanks, Jackie!
Best,
MusiCB3
jackiedana · Member · Aug 16, 2013 at 8:12 pm
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Hi musicb3,

That’s great! Please let me know if you run into this problem again.
cgresser26 · Member · Aug 16, 2013 at 9:07 pm
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I’m having the same problem. Full admin dashboard gone. :-(
I’d be grateful for your help.

letchworthfairtrade
jackiedana · Member · Aug 16, 2013 at 9:15 pm
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Hi cgresser26,

I’ve sent you an email to help you out.
cgresser26 · Member · Aug 17, 2013 at 6:15 am
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Thank you, jackiedana!
That seems to have worked.
jandoede · Member · Aug 17, 2013 at 7:19 am
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Hello, I’m having the same problem as well. I’ve tried everything, but nothing works. Can you please look into this? Thanks.
y1au1 · Member · Aug 17, 2013 at 7:36 pm
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I have the same problem, please send me an email so I can get back my old dashboard.

THANKS.
freshofftheehook · Member · Aug 17, 2013 at 8:14 pm
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I’m having the same problem! I created my account 2 days ago and I don’t have a dashboard that show’s up or anything.
http://freshofftheehook.wordpress.com
jandoede · Member · Aug 18, 2013 at 5:51 pm
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Mine is solved by now, so you can ignore my request
drdonnahenry · Member · Aug 18, 2013 at 9:22 pm
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i’m also having the same problem. when will this be fixed please??
mohansandesh · Member · Aug 18, 2013 at 9:26 pm
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Same issue for me as well.

mohansandesh.wordpress.com

Thanks!
ashleao · Member · Aug 19, 2013 at 1:48 am
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I am having the same problem. Can you please fix this issue or inform me how to resolve the problem ASAP please?
curtisrooks · Member · Aug 19, 2013 at 12:07 pm
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I am having the same redirect loop problem, for curtisandrooks.co.uk / curtisandrooks.wordpress.com please can I have help!
jackiedana · Member · Aug 19, 2013 at 4:53 pm
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Hi everyone,

I’m looking into why this is continuing to pose issues for some users, and should have an update shortly.
jumpersmusic · Member · Aug 19, 2013 at 5:21 pm
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Hello, I’m unfortunately having the same problem. Some help would be greatly appreciated :)
jumpersmusic.wordpress.com

Thank you very much in advance!
jackiedana · Member · Aug 19, 2013 at 7:06 pm
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Hi everyone,

It appears we are still engaged in user testing, so if you run into this issue, please first try clearing your browser cache:

Solve Common Browser Issues

If that doesn’t help, please post here and we will contact you privately with a link you can reset your account.
judithodili · Member · Aug 19, 2013 at 8:15 pm
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Same issue with mine.

mobiletreeview.wordpress.com

Please can you end any user testing on my account.. so I can function normally?

Thank you.
mcbrayerer · Member · Aug 19, 2013 at 9:02 pm
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Hi, I am having the same issues with mine. I have made sure I am logged in, and cleared my cache multiple times with no luck.

No items found.