wp admin error

• 

  alexanderaaltonen · Member · Nov 16, 2022 at 8:17 pm

  • Copy link
  • Add topic to favorites

  Sorry, I need a wp-config-sample.php file to work from. Please re-upload this file to your WordPress installation. This is what I get when I try to get to the admin page

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-95percentghost · Staff · Nov 17, 2022 at 11:07 am

  • Copy link

  Hi there, could you let us know the URL of the site you’re having trouble with? Please bear in mind that we are able to help with sites that are hosted here with us on WordPress.com, but for sites using the WordPress software from WordPress.org, there is a community forum at this address:
  https://wordpress.org/support/forums/

• 

  alexanderaaltonen · Member · Nov 22, 2022 at 4:32 pm

  • Copy link

  https://pornhutt.com/wp-admin/setup-config.php

• 

  staff-doublebassd · Staff · Nov 22, 2022 at 11:32 pm

  • Copy link

  Hi there,

  I checked the site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot take a closer look.

  It appears the site is hosted with Go Daddy, so I would reach out them in regards to the issue you’re encountering:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  Because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.