WP-Admin/Jetpack locked

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  linkedinbyliz · Member · Jul 24, 2021 at 5:23 pm

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  I haven’t been able to access wp-admin for a week. When I tried to reset my password, I received no email. Now my jetpack is locked and I can’t access that so I am blocked from wp-admin. Please help!

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  helper-heroponriki · Member · Jul 24, 2021 at 8:01 pm

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  Hi there! We can only help with sites hosted here at WordPress.com. If you’re having trouble with Jetpack, please reach out to Jetpack Support here.

  I hope that helps!