Wp-Admin Not Getting Verification Mail/OTP

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  jamdhadess · Member · Mar 7, 2024 at 12:00 am

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  Hi Team,

  I am not getting verification code on my mail, not able to login wp admin, request you to support asap.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Mar 8, 2024 at 2:57 pm

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  Hello!

  Let’s clarify the different versions of “WordPress” to avoid confusion:

  1. The free, open-source WordPress software that powers your website.
  2. WordPress.org, the open-source project where you can obtain the software for free to use on your chosen hosting provider.
  3. WordPress.com, a managed hosting provider of the WordPress software, which is the platform you are currently contacting.

  Since your site is not hosted with us, our ability to assist you is limited. However, I can guide you in the right direction to get help.

  I suggest reaching out to your hosting provider for assistance with this issue. Since they host your site’s files, they have the necessary access and expertise to identify and resolve the problem. If you’re unsure who your hosting provider is, you can use a website like Hosting Checker to find that information: https://hostingchecker.com/

  I hope this information is helpful!