WP All Import upload file, no drop down for record in data file

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  mantarayz22 · Member · Mar 1, 2017 at 9:46 pm

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  I have been following along with the instructional video. to upload a file via WP All Import. my file loads successfully. But I am not given any options regarding “Create New ___________ for each record in my data file.” The only item in the drop-down is (post). I need product. Any Ideas?

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  geoffreyshilling · Member · Mar 2, 2017 at 10:00 am

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  Aloha mantarayz22, It looks like you are working with a self-hosted WordPress.org site instead of the WordPress.com-hosted version supported here.

  Learn more about the differences between WordPress.com and WordPress.org:
  https://en.support.wordpress.com/com-vs-org/

  I would recommend searching on the WordPress.org support forums for similar issues. If you cannot find anything that works, you can start your own thread. The forums are completely separate from each other, so you will need to register an account there if you haven’t done so already.

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  gemmacevans · Member · Mar 2, 2017 at 11:32 am

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  Hi mantarayz22,

  As geoffreyshilling mentioned, it sounds like you have a self hosted WordPress.org site, not a WordPress.com site.

  We are only able to assist with WordPress.com sites on these forums. However, support for self hosted WordPress.or sites can be found here:

  https://wordpress.org/support/

  Best of luck getting this sorted!