WP All Import Woocommerce taxes

  • Unknown's avatar
    matsn0w · Member ·

    Hello there,

    I am having some trouble with importing orders into Woocommerce using WP All Import.

    I have some orders that should have 'Tax Class A', which is 21% and some that have 'Tax Class B' which is 19%.

    There are two fields to put the tax rate in, but they both seem to not even work at all… I’m talking about the ‘Tax +’ option underneath Order items >Products > Get data from existing products and the Order items > Taxes page.

    The same tax is applied to all items in the order.

    Where and in which notation should I enter this information? I have tried tax codes, percentages and even leaving everything blank – it always calculates 21% :(

    I’ve managed to calculate the 19%, but then it calculates both 21% and 19%.

    I have been playing around with this for many hours now, so I’m kinda lost now.

    Any help is appreciated, if you have any questions: feel free to ask!

    Thanks in advance,
    matsn0w

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact WooCommerce support directly for help with this. If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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