WP blog does not open

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  vfraukje · Member · Dec 16, 2013 at 11:16 pm

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  Since 4 days my blog does not completely open. I already cleared cache & cookies. It also doesn’t open correctly on someone else’s computer. Already tried another browser; same problem.

  The blog I need help with is: (visible only to logged in users)

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  vfraukje · Member · Dec 16, 2013 at 11:20 pm

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  Since 4 days my blog does not completely open. I already cleared cache & cookies. It also doesn’t open correctly on someone else’s computer. Already tried another browser; same problem.

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  timethief · Member · Dec 16, 2013 at 11:25 pm

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  Hi there,
  Please work through what follows and report back.
  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:

  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm

  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled

  Preview Problems and Third-Party Cookies

  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And exactly what any error reports you receive state.

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  vfraukje · Member · Dec 16, 2013 at 11:56 pm

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  Thanks. I tried all, except for 3c, I don’t know how to do that. Can you help?

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  vfraukje · Member · Dec 17, 2013 at 12:03 am

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  Thanks. I tried all, except for 3c, I don’t know how to do that. Can you help?

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  raincoaster · Member · Dec 17, 2013 at 12:27 am

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  Your blog opens fine for me; I am thinking perhaps your problem is that your ISP is blocking parts of WordPress.com, and your friend is using the same ISP. Can you check via a phone, or a university connection? Those are often different.

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  vfraukje · Member · Dec 23, 2013 at 1:36 pm

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  We live on a small island and we all have the same ISP. The blog was opening from another computer until now, but since today I get exactly the same problem there. Anything else I can try? It’s quite frustrating..