WP + DIVI ISSUES ANYONE
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HI FOLKS.
FIRST APOLOGIES FOR THE CAPS. I JUST HAD CATARACT SURGERY (73 YRS. YOUNG) AND I WILL NOT GET MY NEW GLASSES UNTIL MID-MARCH.
HERE IS MY CURRENT SITUATION WITH TWO OF MY WEBSITES: http://WWW.THECOFFEEMUGGERS.COM.AU AND http://WWW.WRITERSERVICES.COM.AU
WHEN I TRY USING DIVI BUILDER TO ADD A PAGE NOTHING HAPPENS – HERE ARE THE TWO SCREENSHOTS https://screenrec.com/share/IAH7NqdWha AND https://screenrec.com/share/uL92Ww08E1
IT JUST SITS THERE AND SPINS AND SPINS.
SO, I TRIED BOTH ELEGANT THEMES AND FASTCOMET MY HOSTING COMPANY. THEY BOTH POINT THE FINGER AT EACH OTHER.
I HAVE DEACTIVATED ALL PLUGINS AND THEN TRIED A WP THEME AND THEN TRIED TO CREATE A NEW PAGE AND THE SAME THING HAPPENS – NOTHING PUBLISHES SO I AM JUST POSITNG THIS QUESTION TO THE GROUP FOR IDEAS.
I AM ON WP 6.1.1 AND DIVI 4.20.0.
ANY THOUGHTS AD GUIDANCE WOULD BE APPRICIATED.
JOSE’
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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