WP not finding client registration

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  paulineamellnash · Member · Sep 29, 2014 at 1:37 am

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  I’m a web designer trying to add a Gravatar image for a client but I’m unable to login to Gravatar (WP) with either user name or email.

  I know the account is working, I’m almost finished with the custom theme design and CMS content via WP dashboard.

  How do I clear this up?

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  kokkieh · Staff · Sep 30, 2014 at 12:02 pm

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  Hi there. I’m assuming you’re working on a WordPress.org site as we don’t have the ability to use custom themes on WordPress.COM. If so, you please need to post in the WordPress.org support forums as we can’t help you with that here: http://wordpress.org/support/

  Also note that WordPress.com and WordPress.org accounts are separate, and a username account on one platform does not give access to the other platform.

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  paulineamellnash · Member · Sep 30, 2014 at 9:41 pm

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  Thanks.