WP.org hacked. ¿Can I migrate to WP.com and have a fix?

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  sebastopolys · Member · Mar 15, 2021 at 11:30 pm

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  Hello.,
  I have a website in wp.org. It’s been hacked recently.

  ¿Can I move to wp.com and expect a fix including in package?

  Thank you

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  aleone89 · Staff · Mar 16, 2021 at 10:13 am

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  Hello there,

  Many thanks for reaching out.

  Ideally you would neutralise the threat to the site. Are you able to detail more about the hack?

  If yes, it would be possible to move the site via the site migration tool here: https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

  I hope this helps.

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  sebastopolys · Member · Mar 16, 2021 at 11:36 am

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  -Hi thanks for replying

  It looks like there are many other websites attacked by this hack -> https://blog.sucuri.net/2020/01/backdoor-found-in-compromised-wordpress-environment.html

  Unfortunately, one was my own website :( This is discussed in this threads
  -> https://wordpress.org/support/topic/security-issue-115/
  ->https://wordpress.org/support/topic/still-getting-hacked-4/

  Yes, my website was using the QM plugin. In case you want to check it, the URL is carolamay.com

  I’ve been trying to fix it, deleting several malicius code from files, but still can’t make it.

  So I was thinking that you guys maybe could help if I move to wp.com.

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  fstat · Staff · Mar 16, 2021 at 12:55 pm

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  Hi there,

  If you move your site here, only your content (posts, pages, comments, media files) will be transferred. Any infected files from your WordPress installation won’t be carried over.

  Please note that if you’re using any plugins or third-party themes, you’ll need to upgrade to our Business plan. This will also allow you to chat with us in real-time and guide you with the transfer.

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  sebastopolys · Member · Mar 16, 2021 at 3:45 pm

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  Ok
  Thank you very much