WP Plugin Delete + Reinstall = Will All Settings Be Lost?

  • Unknown's avatar
    endalldisease · Member ·

    Hey there!
    I’m trying to fix an issue with a plugin and I’ve been advised to try uninstalling it, deleting it and then reinstalling.

    The plugin is Mailerlite, which integrates my newsletter service with my website.

    One of the things I’ve done with this plugin is created a form, which I use to collect leads. I’d like to know if I do this, will I lose that form and have to rebuild it after re-installing, or are these types of things generally saved when you uninstall and reinstall?

    Thanks in advance!
    Mark

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    What is the URL of the site with the problem?

  • Unknown's avatar
    endalldisease · Member ·

    Hey Macmanx!
    Thanks for the reply.

    The website is: Endalldisease.com

  • staff-blorbo · Staff ·

    Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

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