WP Pro Customer x Priority Support

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  wpneveragain · Member · Nov 13, 2022 at 9:08 am

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  Now I really regret having trusted wordpress.com’s promises. I paid 180 EUR for the PRO plan mainly because of the service promise, because fortunately others also offer the good technical aspect.WP.com has a very good dash board.

  Priority support for PRO customers is terrible. They are so confident but don’t even read the requests properly and take a lot of time to answer you. If the customer responds to his answers, he loses even more time before the happyness engineers understand what the customer is asking. Not Happy! The customer is always the fool. The customer is forced to adapt to this kind of work mentality. WP is probably making a lot of sales and they don’t care. But my time is more important to me than money. If you they are not self-critical and think the customer is stupid and has time enough, then I’ll go somewhere else.

  My sincere feedback and my time to write it is free even if you haven’t paid a pro plan with me. Make the best of it. Something like this is more valuable for any company than market research.

  The blog I need help with is: (visible only to logged in users)