WP stats not showing

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  s2kim · Member · Jun 15, 2020 at 8:16 pm

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  Been talking to hostgator, my domain provider and they are telling me that there is an issue with my wp stats plugin. I haven’t been able to see my site statistics for thespartanmba.com, not sure if there is an issue with the plug in or if its something else. Please help!

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  kokkieh · Staff · Jun 16, 2020 at 9:14 am

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  Hi there,

  You’ve posted in the support forums for the hosting provider, WordPress.com. Your site is not hosted on WordPress.com, but at Hostgator, so you’re using the open source WordPress.org software instead.

  Please contact support for stats the plugin you’re using directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

  If you’re speaking of the stats page on WordPress.com at https://wordpress.com/stats/thespartanmba.com, that relies on the Jetpack plugin, and the Jetpack connection for your site is currently broken:

  https://jetpack.com/support/debug/?url=https://thespartanmba.com/

  You can reach Jetpack support for help with that here: https://jetpack.com/contact-support/?rel=support