WP Yearly Subscription Paymenr Processing Issue

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  info60d0bafaaf5 · Member · Apr 26, 2022 at 6:42 pm

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  Hi all, I’m trying to pay for a yearly subscription upgrade on wordpress.com but it’s stuck on a “processing ….. finalising your order” page. Is it normal for it to take an age? Any advice is welcome. I’ve tried twice now.

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 26, 2022 at 7:48 pm

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  Hi there!

  I’m showing that your purchase was successful; you can see that receipt here:

  https://wordpress.com/me/purchases/billing

  Now that you have a Pro plan, you can access priority email and live chat support. You can access this priority support from your account page, where you can get help more quickly than by posting in the free public support forums.

  https://wordpress.com/help/contact