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  nooshnoosh1 · Member · Aug 23, 2024 at 7:54 am

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  its not accepting my name, email to change password

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  varshasc · Member · Aug 23, 2024 at 8:56 am

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  Hi there,

  Are you trying to change the password for your site, https://nooshnoosh.com.au/ ?
  
  If so, your site is using the open source WordPress software rather than WordPress.com. You can find the difference here:

  https://wordpress.com/support/com-vs-org/

  Since your site isn’t hosted here, we do not have access to your account. On these forums, we can only assist with WordPress.com related issues.

  For help, you can visit https://wordpress.org/support/forum/how-to-and-troubleshooting/

  That forum isn’t connected to your WordPress.com account nor the login name of the WordPress.org site you’re trying to access. You’ll need to create a new account if you have never logged into https://wordpress.org/support/forums/ ,or you may contact your host.