wpcom connection test failed
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Have an odd error where the site health says I have a critical error where jetpack isn’t connected but it clearly is. It says it failed the ‘wpcom connection test’ but all my normal stats and tools in jetpack are still available.
It asks me to reconnect, which I do, and it says I am reconnected. But then I go back to site health and it still gives me the same error.
Is this really something I need to be concerned about or can I ignore it if I seem to have full functionality?
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi,
I’ve checked it, and the site iansbnr.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is hoYour site is hosted with Digital Ocean. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here.
Hope this helps!
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