Wpform

  • Unknown's avatar
    roseelastudio2016 · Member ·

    Hi, I’m not receiving email notification , can you please help me how is blocking?
    Thank you

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    Thank you for reaching out to the WordPress.com support forum. I understand you’re experiencing issues with your WPForm email notifications.

    Firstly, I’d like to clarify that your website seems to be hosted on a platform using the open-source version of WordPress, which is different from the managed WordPress.com hosting. Due to this, our ability to investigate and assist directly is limited, as we can only deeply investigate issues on sites hosted directly on WordPress.com.

    For a bit more insight, our managed WordPress.com hosting offers various benefits, including optimized performance, security features, and excellent support. If you’re interested in exploring this option, you can read more here:
    https://wordpress.com/hosting/

    If you ever decide to migrate your site to our hosting, we have an easy-to-use migration plugin designed to help make the transition smoother.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    However, to assist you with your current issue on your externally hosted site, I’d recommend seeking help from the community support forums for the open-source version of WordPress. This is where a vast community of experienced WordPress users and developers come together, and they are best positioned to help with such issues. You can ask your question there at:
    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information is helpful, and I wish you the best with your site.

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