Writr Missing Customize Colors
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At first the colors would’nt change when I tried to switch colors. Now the color choice dropdown is missing.
The blog I need help with is: (visible only to logged in users)
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Hmmm … maybe you have a browser related issue. Let’s eliminate that possibility please. Work through what follows and post your results please.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://www.google.com/adsense/support/bin/answer.py?answer=12654
(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. Try using another browser.
5. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) And what any error reports you receive state. -
I don’t think it’s my computer. Writr’s theme customize colors was working beautifully and I hadn’t made any changes to my computer. I’m not that computer savy so can you please check it out on WordPress end and if it turns out that the problem is on my end I’ll get someone to help me with it.
Thanks.
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Hi there, it looks like you’ve been able to customize your colours – did you still need any help with this? If you do, could you please try what timethief suggested above and try another browser on the same computer, such as Chrome or Firefox?
Let me know if it’s still an issue in another browser or if the problem is isolated to IE9. Thanks.
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Hi Kathrynwp. I found the problem, which was with me not looking in the right place. Thank you for responding.
Sheila
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Hi kathrynwp!
I don’t know how to start a new forum so I’m getting into this one (sorry! pardon my ignorance.)
My Facebook AND Twitter share counts in omeioeosi.wordpress.com have been cleared to zero! :-( Very frustrating. I’ve been trying to find a way to fix but can’t. Any way to restore the original count?
Thank you so much!! -
Hi O Meio e o Si – another Happiness Engineer will be able to help you if you start a new thread by clicking the turquoise Add new topic button here:
https://en.forums.wordpress.com/
Screenshot: https://cloudup.com/cAeoNG3jGsH
Tips on getting help in the forums.I’m going to close this thread since the original issue is resolved.
- The topic ‘Writr Missing Customize Colors’ is closed to new replies.
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