Wrong avatar loading and no avatar for my profile shows

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  shadowboximaging · Member · Oct 28, 2013 at 11:13 pm

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  My profile will not load when my blog http://shadowboximaging.com/blog/ is veiwed my avatar does not show up. When my posts are viewed on facebook it loads an avatar that was deleted and change over a week ago. Yes I have cleared my cache and have completed my Gravatar provile and added my site. I have done everything that I have seen posted in the forums. Please help

  The blog I need help with is: (visible only to logged in users)

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  shadowboximaging · Member · Oct 28, 2013 at 11:27 pm

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  The first image is of my blog no avatar showingScreen shot 1

  The second is my facebook page. The orange pick with darth vader was changed over a week ago yet it still shows up screenshot2

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  amightywp · Member · Oct 29, 2013 at 4:22 pm

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  Hi there,

  I took a look at your site and your Gravatar account, and it looks like there are a couple of things going on.

  First, your widget is showing the other Gravatar icon because you are using a different email address than the one which you have associated with your account. You will need to log in to your Gravatar account and add in the same email address which you’ve put into the widget in order for them to sync up.

  As for the issue with Facebook showing an old copy of your Gravatar, Facebook will cache information whenever possible in order to save on bandwidth. Since you have previously shared your site, it had cached your old Gravatar. They have a URL which you can use to try and clear individual URL caches:

  https://developers.facebook.com/tools/debug

  I’ve already gone ahead and done so for your URL, but you may want to hang on to that for future changes you may be making! The next time you share your URL, it should re-pull the correct images.

  Let me know if you have any questions!

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  shadowboximaging · Member · Oct 30, 2013 at 1:45 pm

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  On Iphones and I pads it still shows the old image on facebook. On facebook when I enter http://www.shadowboximaging.com from the computer in my staus update it shows the new one but when I post the old one shows on iphone and Ipads??? why is this not going away. I did the debug thing again before the post and it still nothing has changed

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  amightywp · Member · Oct 30, 2013 at 2:11 pm

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  I just did a test from both my iPhone and my iPad, and both pulled your updated Gravatar. It may be that there’s a caching issue on your own profile for some reason, however it doesn’t seem to be system-wide. When posting links to your site, the updated icon is being displayed!

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  shadowboximaging · Member · Oct 30, 2013 at 2:27 pm

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  try looking at these. This is where Darth shows up
  https://www.facebook.com/shadowbox.imaging

  https://www.facebook.com/pages/Shadowbox-Imaging/416946965071482

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  amightywp · Member · Oct 30, 2013 at 4:10 pm

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  I checked out both of those sites, on all three: my desktop, an iPad, and an iPhone. The only instance of the Darth icon which I saw is on the https://www.facebook.com/pages/Shadowbox-Imaging/416946965071482 page, where you had previously shared the link before the cache had been cleared. That will need to be deleted and reshared.

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  shadowboximaging · Member · Oct 30, 2013 at 4:43 pm

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  Thanks. I will try clearing all the devises data again