wrong blog connected to my account, and coundn't connect with Jetpack

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  fedsun · Member · Jul 15, 2014 at 4:40 am

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  Dear Sir/Madam,

  I have just found the URL news.china.com.au/~reset is linked to my WordPress account, would you please remove the ”~reset“ ？ It actually should be news.china.com.au but don’t know how this part has been added.

  also, when I try to connect with the Jetpack from admin, it comes up with a blank page, the URL “http://news.china.com.au/wp-admin/admin.php?page=jetpack&action=authorize&_wpnonce=f4389bbd9f&code=EoSkFvZ1Cq&state=14 ” as showing on the address bar.

  please help!

  The blog I need help with is: (visible only to logged in users)

• 

  gracejiyoung · Member · Jul 16, 2014 at 11:14 pm

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  Hi there!

  The first thing to check is whether any other plugins on your site may have a conflict. Please check our Known Issues list here:

  http://jetpack.me/support/getting-started-with-jetpack/troubleshooting-tips/

  You can also try to deactivate all plugins on your site, and then activate them one at a time to determine if there is a plugin conflict.

  If that doesn’t help, please rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Eleven) and trying again to connect.

  If you still can’t connect, can you please use Jetpack’s Debugger module to send us some more information about your site?

  1) Go to the Jetpack page in your dashboard.
  2) Click on the Debug link appearing at the bottom of the page.
  3) Click the link that says “click here to contact Jetpack support.”
  4) Fill in the description box and your name and email address.
  5) Click the “Contact Support” button.

  Also, if you could add where you are finding the incorrect URL(news.china.com.au/~reset) that would be very helpful.

  Thank you!