Wrong country, wrong currency.

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  charliepage787 · Member · Aug 16, 2019 at 9:53 am

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  Hi all,
  I guess I created my account when I was in Japan. Now that I’m back home in the UK, it’s trying to charge me in Yen and won’t accept a .uk domain transfer.

  How do I change my ‘location’ to the UK?

  Thanks!

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  staartmees · Member · Aug 16, 2019 at 10:18 am

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  I tagged this with modlook, a Staff Member will help you soon.

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  staff-doublebassd · Staff · Aug 16, 2019 at 1:27 pm

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  Hi there,

  I have changed the currency under your account from JPY to GBP. Please let us know if you have any questions.

  Thanks!

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  informationedge · Member · Aug 23, 2019 at 2:37 pm

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  Hi there. I have a similar problem. I am in the process of going for a paid service and am getting the prices in USD. I need to be UKP and be able to get a .co.uk domain name.

  Could you help please?

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  staff-doublebassd · Staff · Aug 23, 2019 at 2:42 pm

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  Hi @informationedge,

  I updated the currency setting to GBP under your account.

  Thanks!

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  informationedge · Member · Aug 23, 2019 at 2:48 pm

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  Speedy work. Thanks!

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  macooncat · Member · Aug 25, 2019 at 3:36 am

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  Hi, I’m setting up, but showing JPY, instead of US$. I live in US, but using Japanese iOS at moment. Could you please change the currency so that I can move forward with setting up?
  Thank you,

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  staff-zinnia · Staff · Aug 25, 2019 at 2:54 pm

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  macooncat –

  Sure thing. I’ve updated the account. Write back if we can do anything else.